Engaging effectively with stakeholders enables us to understand and respond to their interests and expectations. It is an important driver for building long-term relations which facilitates us in delivering on our strategy.
Appreciation in share price and growth in dividends, business profitability and sustainability, high-level of corporate governance, environmental sustainability, financial stability and development prospects
Annual General Meeting (AGM), Integrated Report to shareholders, investor/analysts meets, quarterly results, media releases, company website, reports to stock exchanges
Consistent quality, responsiveness to needs, aftersales service, sustainability, responsible guidelines, climate change disclosures, sustainability performance, responsible mining code, product quality and high-value products, health & safety, responsible marketing
Distributor/ retailer/ direct customer meets, senior leaders customer meets/visits, customer plant visits, COO club, achievers meet, KAM workshops, focus group discussion, membership in trade organisation/ associations, complaints management, helpdesk, conferences, joint business development plans, information on packaging, customer surveys, CDP climate, water and supply chain reporting
Quality issues, timely delivery, sustainability performance, safety checks, compliances, ethical behaviour, ISO and OHSAS Standards, on time payment
Supplier prequalification/vetting, suppliers meets, supplier plant visits, partnership meetings, MoU agreements, trade association meets/seminars, professional networks, Bhagidhari Sabha, contract management/review, product workshops/on site presentations, framework agreements
Responsible care, innovation, operational efficiencies, improvement areas, employee engagements, Long Term Strategy Plans, employee benefits, training, awareness, brand communication, Health & Safety
Senior leaders' communication/talk, senior leadership forum, town hall briefing, goal setting and performance appraisal meetings/performance review, exit interviews, arbitration/union meetings, wellness initiatives, focus on workplace safety, employee engagement survey, email, intranet, flat screens, websites, poster campaigns, house magazines, confluence, circulars, quarterly publication, intranet, theatre workshops (oorja), newsletters
Climate change roadmap, sustainability frameworks, policy advocacy, discussions on Plastic Waste Management Rule, framework beyond compliance and responsible care, timely contribution to exchequer, proactive engagement, contribution to local infrastructure, skill and capacity building, sustainable livelihood, clean and safe environment
Advocacy meetings with local/state/national government and ministries, seminars, media releases, conferences, membership in local enterprise partnership, membership in industry bodies such as ICC, BCCI, CII, etc.
