Key Performance Metrics

Financial Measures :

Consolidated Revenue

₹16,789 Crore

EBIT

₹3,148 Crore (Incl. Other Income)

Free Cash Flow

₹1,393 Crore

Capital Expenditure

₹1,578 Crore

Dividend per share

₹17.50

Non-Financial Measures :
Six Levers of Operational Excellence
Customer
  • Customer Satisfaction Index - 87%
  • Net Promoter Score - 82%
Safety
  • Progressive Safety Index - 81.9
  • LTIFR (Lost time injury frequency rate) - 0.74
Environment
  • Carbon Intensity - 0.76 TCO2e/T of Product
  • Water Intensity - 17.30 KL/T
  • Energy Intensity - 7,799 KJ/kg
Digital
  • Digital Maturity Index - 2.54 (out of 5)
People
  • 72% Employee engagement score
  • 10% diversity at entry level
  • 67% positions filled internally
Manufacturing
  • Capacity Utilisation - 87% (Soda Ash)

Executive Director on Performance Review

Robust financial performance in a year marked by a challenging external environment is anchored in our teams’ commitment of building resilience through functional excellence. ‘Customer Centricity’ and ‘Responsible Value Creation’ are at the core of all we do. Our continuous improvement and excellence programmes across all functions are singularly aimed towards becoming a partner of choice while creating shared value for our stakeholders.

Zarir Langrana Executive Director