Managing Risk and Ensuring
Business Resilience

We believe that effective risk identification and management is vital for business to be resilient and grow sustainably. We periodically assess the risks that the Company faces in its business operations and invest in minimising the same through concerted initiatives. The risk-related information outlined in this section is not exhaustive and is for information purposes only. The section lists forward–looking statements that may involve risks and uncertainties. Our actual results, including business operational performance, could differ materially on account of risks and uncertainties not currently envisaged, or due to risks that we currently believe are not material. Readers are also advised to exercise their own judgement in assessing the risks associated with the Company.

Risk Category

1

Sustainability

2

Strategic

3

Operational

4

Financial

5

Regulatory and Policy

6

Reputational

Our approach to risk management

TCL’s Risk Management Framework has matured over the past several years. The framework identifies, prioritises, manages, monitors and reports both, the key risks as well as the emerging risks - that can impact the achievement of the organisation’s objectives.

The Company’s Risk Management Framework is founded on sound organisation design principles, and is enabled by an effective review mechanism. Risk management at Tata Chemicals forms an integral part of the Management’s focus.

TCL has adopted an integrated ERM framework, which has been implemented across the organisation. We adhere to ISO 31000, and to the Committee of Sponsoring Organisations (COSO) Enterprise Risk Management Framework.

Highlights of Enterprise Risk Management for FY 2022-23

As we manage our business in a VUCA (Volatile, Uncertain, Complex and Ambiguous) environment, Enterprise Risk Management (ERM) enables us to identify and manage our risks by implementing risk mitigation plans and allocating the necessary resources. It also helps us focus on becoming resilient through uncertain business and geopolitical environments.

The Company operates in a dynamic environment which not only provides opportunities but also exposes the business to various risks:

  • Geopolitical uncertainties (US-China relationship) and security risk (Russia Ukraine conflict)
  • Volatile growth dynamics and market cycles
  • Increased sensitivity
  • Expectations related to climate change
  • Imperatives of energy transition
  • Recession impacting demand and price

To proactively identify and manage our key risks for achieving our strategic objectives, we have put in place a well-defined ERM framework. Its key highlights are:

  • Risk management is embedded in the day-to-day operations of each entity, and operational managers are expected to anticipate and react rapidly when circumstances change
  • Apart from Risk Management Committee (RMC) and Senior Management providing inputs on risks, continuous scanning of external environment is done by the risk management team to identify new risks, which are validated by the senior management and RMC
  • The best global practices on risk management are deployed with the help of third party consultant (Big 4)
  • Business Continuity Plan (BCP) for TCL India’s major plant has been completed and got certified under assessment for ISO 22301:2019
  • Development of BCPs at TCL India’s other plants and corporate functions is complete

Tata Chemicals’ key risks and mitigation strategies

Failure to address climate change related risks – Reduce carbon emission, Maintain circular economy (water, solid waste & renewables) and Preserve nature & biodiversity

Linkage to Capital

Natural Capital

Social and Relationship Capital

Impact (3) X Probability (2)

Oversight
  • Safety, Health, Environment & Sustainability Committee
  • Audit Committee
  • Risk Management Committee

Mitigation plans
  • Regular monitoring of sustainability risks against sustainability targets of all business units
  • Board-level quarterly review of Sustainability Roadmap and Environmental Compliance Status
  • Focussed implementation of the solutions identified to reduce carbon emissions and carbon capture across the manufacturing facilities
  • Working closely with supply chain partners to reduce the carbon footprint of the entire value chain
  • Dedicated investment to appropriately balance environmental targets and long term, sustainable business growth
  • Signatory to Responsible Care as well as CORE certified
  • EPR (Extended Producer Responsibility) compliance on plastic waste, as per EPR action plan
  • Optimise water consumption across plants and implement water harvesting projects
  • Focus on sustainable green chemistries
Recession risk

Recession fuelled by rising interest rates, impacting demand and price.

Linkage to Capital

Financial Capital

Impact (2) X Probability (2)

Oversight
  • Audit Committee
  • Risk Management Committee

Mitigation plans
  • Maintaining cost focus: variable & fixed costs, across all entities
  • Cash – deleveraging and maximising cash unless required for capacity expansion
  • Product mix: expanding product offerings
  • Supply chain: flexibility in supplying from different locations
  • Tie-up with customers, volume and price contracts
Digitalisation risk

Embracing digitalisation as a key lever of business growth

Linkage to Capital

Intellectual Capital

Impact (2) X Probability (2)

Oversight
  • Audit Committee
  • Risk Management Committee

Mitigation plans
  • IT strategy and IT roadmap are reviewed and updated on a regular basis as per evolving business needs and industry trends
  • Enterprise Reference Architecture is used for decision-making in IT and solution designing in digital, to drive synergies and harmonization
  • Special focussed track is created to improve data quality and awareness across the functions of the organisation; Data Governance Council and Data Office are established to review and improve data maturity status
  • To assess and improve the digital maturity of the organisation, ‘Digital Execution Scorecard’ model (framework of a leading global consulting firm which benchmarks the scores across industry verticals) is adopted
  • Various digital initiatives are undertaken to improve operational productivity, enhance customer & user experiences, collaborate with business partners, and better meet the requirements of safety, health, environment and sustainability
  • Implementation of key digital initiatives by way of first doing a digital value assessment (DVA); this helps to zero down on the best use cases which will maximise business value; benefits of the value assessment include variability reduction, efficiency improvement, yield improvement, downtime reduction and cost reduction; choice of approach and technologies to be used (such as analytic models, IIoT or RPA) is also governed by the DVA results
  • Initiatives are reviewed weekly, monthly and quarterly at multiple levels of organisational hierarchy as part of the governance process; progress on digital initiatives is monitored and reported to the Management regularly
  • Post implementation, success metrics, such as degree of adoption, improvement in the target KPIs etc., are tracked on a periodic basis to monitor the benefits realized
  • Skills and resource requirements are regularly reviewed, and efforts are made to select the right candidates or business partners to support the digital initiatives, especially in the prevailing business environment where there is dearth of digital skillsets
Talent risk

Challenges of attracting and retaining talent in remote manufacturing locations (New Risk)

Linkage to Capital

Human Capital

Impact (2) X Probability (2)

Opportunities arising from risks
  • Opportunity to collaborate with universities and build brand value
  • Develop future-ready skills/ competencies
  • Provide avenues / opportunity for career growth
Oversight
  • Nomination & Remuneration Committee
  • Risk Management Committee

Mitigation plans
  • Enabling better infrastructure at remote locations
  • Enrichment of skills & competencies through formal education support programme
  • Enriching job through job rotation/ exposure and participation in CFT
  • Avenues for cross-functional deputations / growth through internal job postings
  • Career rotation & movements across business units / geographies
Cyber risk

Loss of data & compromised operations resulting from cyber attacks

Linkage to Capital

Manufactured Capital

Impact (3) X Probability (2)

Oversight
  • Audit Committee
  • Risk Management Committee

Mitigation plans
  • Round-the-clock monitoring and planned improvement of security posture, while preventing, detecting, analysing, and responding to cybersecurity issues
  • Conducting periodic Vulnerability Assessment and Penetration Testing (VAPT) for critical infrastructure assets and applications, to proactively identify and remediate potential vulnerabilities to enhance security posture
  • Solutions implemented to continuously detect and mitigate cyber threats in real-time on end-point devices and preventing unauthorised privileged access to critical resources
  • Identifying threats and managing the network devices and perimeter for reducing cybersecurity risks to the organization
  • Implementation of Multi-Factor Authentication (MFA) and Virtual Private Network (VPN) based security solutions to enable safe access to the organisation’s resources
  • Implementation of policies, processes and solutions designed to prevent the loss, misuse, or unauthorised access of sensitive information
  • Conducting regular security awareness campaigns and training programmes for employees and building a culture sensitive to cyber security issues within the Company
  • Conducting internal and third party security assessments to identify and mitigate security gaps/risks to the Company, and defining strategies to further strengthen security posture
  • Subscribed to cyber insurance policy at corporate level
  • Periodic review of cyber security risks by the Risk Management Committee of the Board
  • IT policies have been updated based on ISO & ITIL standards
  • Complying with government and industry security standards, regulations and audit requirements
High energy costs risk & supply chain constraints risk

High energy costs (high prices of energy sources like oil, natural gas, coal will impact variable costs) & supply chain constraints (higher freight costs and longer delivery cycles)

Linkage to Capital

Natural Capital

Manufactured Capital

Opportunities arising from risks
  • Diversify the supply sources for each critical raw material
  • Long-term contract of affreightment

Impact (3) X Probability (2)

Oversight
  • Audit Committee
  • Risk Management Committee
  • Safety, Health, Environment & Sustainability Committee

Mitigation plans High energy costs
  • Diversify the energy sourcing in addition to current sources, to improve sourcing flexibility
  • Explore/maximise the use of alternate energy sources, e.g. anthracite coal fines, coke breeze, biomass briquettes etc., in power and cement plants to reduce dependency on fossil fuels
  • Cover optimal stock volumes and closed contracts to ensure stability and flexibility
  • Continue with commodity hedging / advance fixing of prices at all locations
Supply chain constraints
  • Shift the import material flow at Mithapur to bigger vessels, i.e. Panamax / Cape vessels, for thermal coal, in order to optimise freight cost and to reduce the number of vessels required
  • Enter into annual COA (Contract of Affreightment) for predictable and steady requirements
  • Maintain adequate inventory levels to avoid supply chain disruptions
International debt risk

Managing international debt & tightening interest rates

Linkage to Capital

Financial Capital

Impact (2) X Probability (2)

Oversight
  • Audit Committee
  • Risk Management Committee

Mitigation plans Managing debt
  • Regular review of the Company’s debt profile
  • Re-alignment of the quantum, repayment, pre-payment and need for refinance, in line with overall long-term business plans / strategy of the Company
  • Maximise free cash flows to repay debt
Unfunded pension risk

Unfunded pension liabilities of overseas subsidiaries (UK Natrium Holdings)

Linkage to Capital

Financial Capital

Impact (2) X Probability (3)

Oversight
  • Audit Committee
  • Risk Management Committee

Mitigation plans
  • The pension schemes are closed to further accruals (in the UK)
  • Utilising hedging and investment strategies, as appropriate, to manage economic risks including inflation

Policy changes which could impact the Company’s operations at large

Linkage to Capital

Social and Relationship Capital

Intellectual Capital

Manufacturing Capital

Natural Capital

Impact (2) X Probability (1)

Oversight
  • Audit Committee
  • Risk Management Committee
  • Safety, Health, Environment & Sustainability Committee

Mitigation plans
  • Monitoring of compliances through an e-enabled compliance management framework which is used in periodic reporting and reviews at leadership forums; senior leaders’ active participation in various committees and sub committees formed by various bodies to ensure adequate early knowledge and policy advocacy
  • Ongoing dialogue, liaison meetings and conversations with regulatory Mitigation plans authorities and attendance at seminars, memberships of government and industry bodies, specifically those that take industry voice (thereby Company's voice) to the ministries who finally issue regulations/notifications
  • Proactive meetings and dialogues with industry and ministry to put forward views of the Company for consideration in formulating the rules and regulations
  • Providing inputs in policy formulation and devising the policies beneficial for the industry and the country at large; understanding upcoming policy changes with an endeavour to mitigate emerging risks
  • Keeping track of the draft notifications and proposals, both from the government and/or industry recommendations, as well as risks that may arise by way of a structured process
Safety risk

Ensuring containment of safety hazards (behaviour, workplace, process & product)

Linkage to Capital

Human Capital

Impact (2) X Probability (2)

Oversight
  • Audit Committee
  • Risk Management Committee
  • Safety, Health, Environment & Sustainability Committee

Mitigation plans
  • Key safety risks are included in the Enterprise Risk Register with risk owners for implementing the mitigation plans; safety risks are reviewed periodically by the Risk Management Group of Senior Leadership and the Risk Management Committee
  • Key risks associated with safety which can lead to emergencies and business continuity issues are addressed through Emergency Preparedness Plan; on-site and off-site emergency plans are in place in case of failure to localise containment of hazards
  • Achieve Zero Harm by following world class standards of SHE management systems, responsible care initiatives, good maintenance practices, enhancement strategies for the environment, and prevention of pollution
  • Table top drill exercise for emergency preparedness
  • Member of Nicer globe initiative for addressing transportation-related hazards
  • Various safety improvement initiatives, covering behavioural safety, structural safety, mine safety and process safety & risk management (PSRM), management of hazardous chemicals, workplace environment improvement, preventive maintenance, and aspects are continuously evaluated for effectiveness
  • Mitigation plans for key risks are addressed through Annual Business Plan with proper planning and allocation of resources; risks arising out of old infrastructure and assets are addressed systematically through long-term Strategic Plan for Asset Management
  • Hazards are identified using techniques such as Job Safety Analysis (JSA), Hazard and Operability Study (HAZOP), Hazard Identification and Risk Analysis (HIRA), What-if Analysis, Failure Mode Effect Analysis, etc., and addressed by following hierarchy of risk control; E-enabled portal ‘MDO’ is implemented across the operations to capture near-misses and unsafe conditions
  • Migrated to ISO tankers with the GPS system for transporting bromine and chlorine as well as for product safety and transportation of hazardous chemicals