FY 2020-21 priorities

  • Simplifying system and creating synergistic platforms
  • Standardising and rationalising applications
  • Setting-up of Smart Factories and Smart Labs
  • Focussing on solutions around work safety, health and environment (SHE)
  • Establishing a connected workforce and strengthening cyber security
  • Process automation and supply chain optimisation


Creating a customer-centric, service-oriented, digital-first and data-and insights-driven organisation

Digital initiatives undertaken in FY 2020-21

FY 2021-22 digital priorities

The ERP system is being modernised, along with the data and analytics platform. We have adopted a cloud-first strategy for a scalable and agile IT infrastructure. Completion of LIMS, modernisation of HRMS and payroll platforms and system enhancements for SHE will remain priority. IIoT and advanced analytics will be leveraged across manufacturing units to improve operational productivity. We plan to implement transportation management and warehouse management to make the supply chain more efficient.

Building resilience to tackle COVID-19

We initiated BRACE (Build Resilient Approach in Response to COVID-19 Epidemic), whereby our IT function played a critical role in overcoming the challenges of the contagion. Secure and productive work-from-home IT solutions were devised for employees. Our robust IT infrastructure ensured seamless and remote operations of key systems and transactions. Market intelligence and sales dashboards were provided to the sales teams to track the impact of the pandemic. Continued digitalisation will make us still more shock-resistant and also bring in agility in the operations.